weight: each candle 4 oz

Fragrance: white lily and aloe, sandlewood vanilla, cashmere

At MEHR Aesthetic, we take pride in creating handcrafted, premium skincare products using carefully selected natural ingredients. Your satisfaction is important to us.

Returns

Due to the hygienic nature of skincare and personal care products, we are unable to accept returns or exchanges on products that have been opened, used, or tampered with.

If your item is unopened and in its original condition, you may request a return within 14 days of delivery. Return shipping costs are the responsibility of the customer unless the return is due to our error.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the damaged product and packaging

Once reviewed, we will gladly send a replacement or issue a refund if appropriate.

Allergic Reactions

Because every individual's skin is unique, we cannot guarantee compatibility with every skin type.

We recommend performing a patch test before using any new skincare product.

Unfortunately, we cannot offer refunds for allergic reactions, skin sensitivities, or personal preference regarding scent, texture, or performance.

Refunds

If your refund is approved, it will be issued to your original payment method within 5–10 business days after approval. Processing times may vary depending on your financial institution.

Non-Returnable Items

The following items cannot be returned:

• Opened skincare products
• Used soaps
• Gift cards
• Sale or clearance items
• Customized or made-to-order products

Contact Us

If you have any questions regarding your order, please contact us before initiating a return.

Email: info@organicsglowing.com 

Shipping Information

Thank you for choosing MEHR Aesthetic. Each of our handcrafted skincare products is carefully prepared, inspected, and packaged to ensure it arrives in excellent condition.

Processing Time

Orders are typically processed within 2–5 business days (Monday through Friday, excluding holidays).

During product launches, promotions, or holiday seasons, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, package weight, and selected shipping method.

We may offer free shipping on qualifying orders during special promotions.

Estimated Delivery Times

Estimated delivery begins after your order has been processed.

• Standard U.S. Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days (if available)

Please note that delivery times are estimates and are not guaranteed.

Shipping Delays

While we work hard to ship orders promptly, we are not responsible for delays caused by:

• Weather conditions
• Carrier service interruptions
• Holidays
• Incorrect or incomplete shipping addresses
• Other events beyond our control

Incorrect Shipping Address

Please verify your shipping address before completing your order.

If an incorrect address is provided and your package is returned to us, you will be responsible for any additional shipping charges required to resend the package.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, responsibility transfers to the customer.

If you believe your package has been lost or stolen, please contact the shipping carrier first. If you need assistance, we're happy to help guide you through the claims process.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

• Your order number
• Photos of the damaged item(s)
• Photos of the shipping box and packaging

We will review your claim and work to resolve the issue as quickly as possible.

Our candles are handcrafted with premium waxes, fragrance oils, and carefully selected ingredients. Please follow these safety guidelines every time you burn a candle.

• Never leave a burning candle unattended.
• Keep candles away from children and pets.
• Burn candles on a stable, heat-resistant surface.
• Keep candles away from curtains, paper, and other flammable materials.
• Trim the wick to approximately ¼ inch (6 mm) before each use.
• Do not burn a candle for more than 3–4 hours at a time.
• Stop using the candle when approximately ½ inch (1.3 cm) of wax remains at the bottom of the container.
• Never move or touch a candle while the wax is hot.
• Keep the wax pool free of wick trimmings, matches, and debris.
• Extinguish the flame before leaving the room.

MEHR Aesthetic is not responsible for damage or injury resulting from improper candle use or failure to follow these safety instructions.